Wireless Broadband Internet Access

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Frequently Asked Questions

Benefits

  • Great pricing
  • Super speed gaming
  • Web meetings with no delays
  • Download movies and music.
  • Surf the Internet at tidal wave speeds. No more waiting for those fancy sites to load.
  • Purchase software via direct download and save money.
  • Upload/download files in a flash.
  • Work from home. Hook into your office network as if you were there via a secure VPN “tunnel”.
  • Subscribe to Voice over Internet Protocol (VoIP) telephone service and save a bundle on your phone bill.

A gentleman thought he had more cable bandwidth than he'd ever need in his home until his boy started running two high-bandwidth on-line games while downloading several pieces of music and a movie all at the same time on 3 different computers. When the gentleman powered up his own computer, his response time was almost as bad as dial-up. His kid also brought the entire neighborhood to its knees. Needless to say, he made some changes to the boy's habits.

With fixed wireless, he'd have had the same problem within his house, but the neighbors would not have been inconvenienced.


 

What wire can't where fiber isn't

 
 

Learn About Fixed Wireless Broadband Internet Service

 

"Fixed Wireless" Broadband Service is often called “Last Mile” service. It was originally created to provide digital connections in situations where digging or hanging wire was terribly inconvenient or very costly. Such situations include bridging signals from one office building to another in the heart of a city or providing high-speed digital service to remote locations not served by cable or telephone DSL.

Fixed wireless should not be confused with cellular telephone service, however the two have some things in common.

“Last Mile” service is being used to monitor watersheds, remote seismograph sensors, provide high-speed Internet access to entire communities, and to provide competitive low-cost high-speed Internet service to homes and businesses. Aggressive providers are competing successfully with the often slower wired services.

Here's how fixed wireless broadband Internet service works:

Your Wireless Internet Service Provider (WISP) has a server farm or gateway attached to an Internet carrier. To serve you, the WISP hooks his server farm or gateway (A) to high-speed leased lines or fiber. Somewhere near the target service area the WISP links his Access Point (C) radio equipment to the other end of the transport.

If necessary, the WISP will broadcast (backhaul) the signal on a “point to point” tight beam to the access point (B to C) perhaps using more than one set of repeater stations.

A separate radio (or radios) at the access point broadcasts a wide-angle signal which can be picked up by the customer subscriber units also called "customer premise equipment" (think of it as a "wireless modem") (D). The wireless modem converts the radio signal to an Ethernet signal which can be understood by your computer or network switch. This link(C to D) is called a “point to multi-point” system.

When you send something to the Internet, the process is reversed (your computer, to the wireless modem, to the access point, to the WISP gateway, and finally to the Internet).

It's Fast

Dial-up at 56Kbps    DSL at 256 Kbps    Broadband at 1.5Mbps

It's Reliable

We can view the entire process as a chain. Like any chain, it becomes worthless if one link breaks. The radios and the gateway require electricity, if power is interrupted to a radio tower, the radio won't work. If a tree drops over a telephone line, that connection will be broken. If any piece of equipment fails, the signal will be interrupted at that point.

Good WISPs are keenly aware of these problems. They provide uninterruptable power systems (UPS), and often generators, for each radio and computer in their systems. These devices will power the equipment for several hours to several weeks depending upon the size of the UPS. Some radios are located where no normal power is available. Those installations gather solar power (even on cloudy days) during the day to run the radio and charge a UPS to run the station at night. Obviously, an interruption of power is less likely for those radios (unless someone turns the sun off). A good WISP also stocks replacement parts locally for rapid repairs should a component fail. A smart WISP also provides more than one route for his "backhaul" to the Access Point so should one route fail, the signal will still get through and your service will continue without interruption.

Since “last mile” telephone lines are not involved, such systems are actually more reliable (similar to a stationary cellular phone) than data service that is provided by overhead wires.

By now, it should have occurred to you that the real weak spot is at the client location. The wireless modem won't work during a power outage any better than your computer. If you wish to continue using the service during a power blackout (or brownout), both your computer and the wireless modem should be equipped with an uninterruptable power supply (UPS). An additional benefit is that electronic equipment lasts longer when connected to a good UPS because it doesn't suffer from power spikes or brownouts.

If you have converted your telephone service to VoIP, your wireless modem should definitely be equipped with a UPS unless you are comfortable with a cellular phone for backup.

It Has a Wide Range

If you have a direct line of sight to the access point, you might receive service quite a distance from it. Some systems will work up to 30 miles and beyond with special antennas and equipment.

If there are obstructions in the way, such as trees, you will need to be much closer. Buildings and hills provide the most challenging obstruction to overcome. When in doubt, ask the WISP to do a site survey of your property to see if you can receive an adequate signal. Some WISPs charge for this service. If you already have equipment that is compatible with the Access Point, you can simply try it out to see if you can receive their signal.

Some WISP's actually use powerful WiFi (802.11) equipment, the same signal that you'll find in many coffee shop and airport hotspots. However, local interference from in-home wireless networks, wireless telephone handsets, the coffee shop next door, and other gear that use the same frequency (2.4 GHz band) may create interference problems that can seriously impact WiFi service.

The ability to punch through trees and bushes is related to the radio frequency used. Lower frequencies will penetrate shrubbery and bounce off buildings more readily than higher frequencies, while the higher frequencies have a shorter range at the same power output, but will carry more data.

A Subscriber Unit must match the Access Point

There are several equipment manufacturers making equipment that broadcast on different frequencies. Even on the same frequency, the internal firmware may differ from one brand to the next. Within the same line of equipment, the WISP has to “allow” your particular wireless modem into the system by programming its internal hardware identification number into the Access Point or by using some other arrangement.

You can purchase a wireless modem from the WISP or possibly from a 3rd Party

That would be up to the WISP. In any case, if you purchase a wireless modem from a 3rd party, there is no guarantee that it will work with the Wisp's system -- and you'll probably have to install and align it yourself. Even equipment from the same manufacturer may vary. For instance, Motorola® sells equipment under their Canopy® label that may run on one of five different radio frequency bands. Also, a WISP may use different equipment in different areas based upon population densities, foliage, local interference, and other considerations.

If you intend to purchase your own wireless modem, check closely with the WISP to make sure the equipment you intend to purchase will work with their Access Point in your area. Also make sure you absolutely know how to aim it properly. If you don't, you may still get service, but your mis-aligned antenna will cause many "retries" which would overload the Access Point, degrade everyone's service, and your WISP will not speak kindly to you.

You can do Several Things with the Service once it's in your Building or Home

Anything you can do with any other broadband service.

  • You can wire it into a standalone computer via an Ethernet port, card, or USB/Ethernet adapter.
  • You can connect it to a switch, router, or hub and then to several computers.
  • You can connect it to your company network via one of your servers.
  • You can connect it to a wireless network access point.

Cautions

Bandwidth Limits

If you have a lot of people on your internal network or a few power users, you may experience slower speeds than you thought you paid for. Actually, you are getting the speed, you're just sharing it with other people within your home or business. You can fix the problem by limiting what people can do (set a time limit for on-line gaming, large file transfers, etc.), live with the problem, or purchase more bandwidth from the WISP if it's available. The biggest problem is large file transfers such as movies and music albums. Don't be afraid to allow your kids to participate in on-line games that you approve of. noWYR provides service for walk-in on-line gaming palaces without missing a beat and chances are that a couple of gaming fans on your service won't become a problem.

If more bandwidth is not available on a normal plan, you may be able to subscribe to a different plan assuming the WISP has the bandwidth available. This could require special equipment. Talk to your WISP about this.

Remember, if enough customers want something, a WISP is likely to provide it. If they don't, the competition will.

Equipment used by your WISP may restrict upload speeds. This is done to allow faster downloads. A radio is either transmitting or receiving, not both at the same time. If an Access Point spends less time receiving (uploads) then it has more time and capacity for transmitting (downloads). Since most computer users do more downloading than uploading, your WISP may choose to configure the equipment to provide the best service to the average customer. If you are a large business or power user and you need a lot of upload capacity, your WISP may be persuaded to provide the service you need with a link devoted to your use.

Although wireless equipment can carry multi-channel television service, it can't do it at a competitive price. Your best options for quality television remains cable or satellite where hundreds of channels are available.

You can, however, receive "video on demand" quite easily. Download movies and save yourself a trip to the video store.

Other Wireless Options

WiFi

WiFi (IEEE 802.11b and 802.11g) is becoming quite popular. It is usually confined to indoor use. Some Wisps are attempting to provide broadband services to metropolitan and rural areas using this technology. Occasionally they are successful.

The main problem with WiFi is that many people use it and the airwaves in some areas are often crowded. Also, many other appliances, such as some wireless telephone handsets use the same frequency (2.4 GHz). When too many radio signals are floating around in an area, everyone's service suffers. Often, the strongest or closest signal drowns out weaker ones.

The advantage of WiFi, when condition permit its use, is that WiFi adapters are readily available at low prices. Also equipment from any reputable manufacturer will work with equipment from others.

In the right circumstances and with proper attention to security by both you and the WISP, WiFi can work well.

WiMax

WiMax (IEEE 802.16) is a new version of WiFi designed to provide coverage over a wider area than WiFi. The standard is new and may one day be a popular option for delivery of service. The standard allows for transmission on several unlicensed bands, with each substandard occupying a defined range.

 


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